Marketing With Tact, What Not To Do
It is that time of year again that every year I and millions of others like me are made to feel left out while others celebrate. You’d think that as a Jew and missing out on all the major Christian holidays most everyone celebrates I would be used to this sort of thing but this issue is entirely different. What is happening now that makes me feel left out and reminds me of something I don’t need reminding of? Father’s Day.
I don’t make a secret of the fact that my dad passed away almost a decade ago but at the same time I don’t shout it from the rooftops. I get on with my life every day and try and live for the most part unaffected by this loss…and you can insert the rest of what you expect me to say about it here because I can’t be bothered to write it.
What just annoyed me and spurned this post is receiving a marketing email reminding me that Father’s Day is coming up. It gave all those sappy lines encouraging me to buy their product only one thing…who the heck am I buying it for? Right, no one. Thanks for the reminder that my dad is dead, Company X.
Now I am not expecting the whole world to stop because I have experienced a loss that the majority of other people my age haven’t.
I don’t expect to not see ads for Father’s Day/see the day mentioned on TV, in magazines, on billboards, and in storefronts or to hear talk/ads for it on the radio. I am sure there will be a ton of posts all over the internet leading up to the big day and I wouldn’t expect anything less.
However, what I think we can all expect from marketers or advertisers who are sending out email blasts is at least the attempt to get us to fill out a poll with information about what is relevant to us when we sign up for these lists. I don’t need to receive an email at 1 AM to remind me that my dad is no longer amongst the living. Never mind the fact that these email blasts are more often glanced at and deleted so I have to wonder about the conversion rate from an email blast these days.
I am mildly surprised that we don’t have this option available to us more often than not. In this world which is growing more complex and bombarding us all with more and more stimuli on a constant basis I would think marketers and advertisers would be striving to make their messages more and more targeted and relevant to help cut through the noise. We are also living in a world where we are getting more and more Politically Correct (PC) every day. I would think that targeted marketing would be a very important part of targeted marketing. We should be trying to do our utmost NOT TO attempt to market Ash Wednesday to Jews, Hanukkah to Buddhists, Super Bowl Sunday to Buffalo Bills fans, Vesak to the Muslims, etc.
What I know right now is that this is one email list for which I will be hitting the unsubscribe button, post haste.
At least that’s my opinion on this. What do you think?