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Airlines: Does Your Definition Of “On Time” Differ From The Rest Of The World?

June 24, 2011 2 comments

Note: I have, on purpose, removed details of which airline the flight I am referring to is operated by. I am not trying to indict one airline. I do not know if all airlines are guilty of this or if it is just the one. I see no reason to start shouting from the rooftops which airline this is. If you recognize the website, fine. If you figure out based on the flight arrival time & your own research, fine – but you have waaaaay too much time on your hands!

I am about to head out to Pearson International Airport to pick up my friend who is arriving from England for a visit so naturally the first thing I did, knowing his flight is supposed to land at 5:55, is check the arrivals listings.

I first went to Pearson International’s shiny new website (http://www.torontopearson.com) and checked the arrivals listings:

OK,  so it is going to be delayed by 10 minutes. No big deal, actually helps me out because I am running a bit behind schedule myself. No harm, no foul.

Then, on a whim, I decided to go to the actual airline’s website and see if they were telling a different story in regard to the flight’s arrival. Here is what I was presented with:

At first when I saw the green “On Time” indicator at the top of the page I thought to myself, “Cool! Pearson’s website was wrong! The flight is actually on time!”

Then I thought, “Oh, CRAP! I now have 10 minutes less to get my butt out the door!”

Then, I looked closely at the page and saw the bottom where it lists the arrival information. Scheduled to land 17:55 with a revised landing time of 18:05. How is that “On Time”? Can I go for a job interview 10 minutes late and tell them I am TOTALLY on time because “Airline X” considers it on time? I should apply for a job at this airline and when I arrive late break out this screenshot and ask them to prove to me that I am late since by their own definition of “on time” I am exactly that.

The kicker here, ladies and gents, is that the flight managed to depart from Heathrow 2 minutes early. Not a big head start by any stretch of the imagination but it is an early take off. Still, Airline X is managing to be late and yet claiming they are on time.

Amazing. All I can do is shake my head and laugh.

Airliner silhouette picture above via http://www.airplaneclipart.com/free_airplane_clipart/airliner_silhouette_0515-1011-1111-5502.html

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WordPress App FAIL

March 29, 2011 Leave a comment

I have a post written and keep trying to post since 7:30 but WordPress for BlackBerry keeps giving me an error message. FAIL
Stay tuned! Coming at you soon!

Categories: Fail

Define ‘Purvey’: It Means Something Very Different From ‘Survey’

March 26, 2011 Leave a comment

Some of you who were at The Art of Marketing in Toronto on March 7, 2010 probably got copies of the magazine they handed out for free. If you did and you read through it you may also have read the ads. I noticed this ad – pictured above – read it and then re-read it in disbelief. (I took out all mentions of the name of the brand on purpose so please if you recognize it don’t comment with the name of the brand.)

**** Before continuing I should point out I do not know who actually worded this ad. For all I know the ad was sent from the brand to the people who put the magazine together and from there sent to a printer and somewhere after it left control of the brand someone screwed up the wording royally. If so, then I hope the brand got a bunch of money back for this ad because it made them look BAD. ****

If you’re going to try to use big words please figure out what they mean first. ‘Purvey’ does not mean the same as ‘Survey’. I don’t think this is a typo because the ‘P’ and the ‘S’ are in completely different parts of the keyboard. Let’s be clear, I am not perfect (surprised, right?). I often make mistakes in typing or use bad grammar when I write this blog. One of the things I was most guilty of in my school years was run-on sentences. HOWEVER, if I were writing an ad to go into a magazine to be given out to hundreds or thousands of people I’d like to think I’d be a lot more cautious with my editing.

Purvey according to TheFreeDictionary:

  1. To supply (food, for example); furnish.
  2. To advertise or circulate.

Does that word make sense in the sentence as put together by this advertiser? “We also send out an exclusive eBlast, after we purvey your city to find the best stuff for young professionals.”  The word SURVEY would make sense in that sentence, “We also send out an exclusive eBlast, after we survey your city to find the best stuff for young professionals.” However, the word purvey does not. That sentence as it was published basically says that this website sends out an exclusive eBlast, after they supply your city and then, somehow by supplying the city, manage to find the best stuff for young professionals. Maybe because they supply it they know where it is? That makes no sense because that isn’t what that website does and it still doesn’t make sense because why would they have to find it if they supplied it? Do they supply it to people in a back alley somewhere and then have to go out a couple of hours later and find out what happened to the ‘best stuff’ they supplied and where it ended up? I doubt it.

I wonder how many people read that ad, laughed about it, and will never take that brand seriously again. Maybe they were relying on the bulk of people not knowing what the word meant and just reading it contextually? It looks to me as if they were trying to sound refined and cool and knowledgeable and instead – in my mind – they just came off looking foolish. It also appears to me as if they need better editing. Again, as I mentioned before starting this post – for all I know they didn’t put the word purvey in there, they wrote survey and someone screwed up. Maybe it is an example of a Damn You Auto-Correct situation somehow. Maye we will never know.

I invite the brand to get in touch with me and let me know what happened with this ad.

WordPress Needs A Fail Mascot aka Fail Pet aka #FAILcutie

March 24, 2011 4 comments

Thankfully, WordPress doesn’t have glitches or issues which cause WordPress.com to go down very frequently.

HOWEVER, given the massive issues which happened with WordPress hosted sites on March 22 I got to know the WordPress 504 Error Page pretty well. There were actually two incarnations: the one pictured here and one that I, unfortunately, did not have the presence of mind to screen cap.

I move for WordPress to introduce a Fail Mascot aka #FAILcutie of their own! Twitter has the Fail Whale and Fail Robot, Klout has the Klout Puppy, Tumblr has Tumbeasts, and there list goes on. Fred Wenzel over on the site “fredericiana” wrote multiple posts about them and has updates about what he calls Fail Pets – I hope he doesn’t mind that I borrowed the picture of the Twitter Fail Robot from him when I made the picture to your left.

Mashable‘s Erica Swallow wrote a whole post in September 2010 – “35 Entertaining 404 Error Pages” which shows although we hate getting the errors if there’s something cute about it we can at least appreciate it…after all society does teach us that laughter is the best medicine!

But what should WordPress’ Fail Mascot aka Fail Pet be? Well their logo is a ‘W’ in a circle but as we have seen from Twitter and Klout and Tumblr the type of mascot chosen does not necessarily have to have anything at all to do with the nature of the site. Really it could be anything that’ll put a smile on our faces…cute helps too because, come one, how can you be angry when you see the Klout fail puppy? It’s so darn cute!

Any ideas as to a new WordPress Fail Mascot I would love to hear! Maybe some day they’ll even use it!

WordPress FAIL, My #PostADay Challenge Continues Anyway!

March 22, 2011 3 comments
The WordPress error page I received tonight when I tried to write a blog post before heading out. 

The WordPress error page I received tonight when I tried to write a blog post before heading out.

This isn’t the post I wanted to write today. I wanted to write all about…well, you’ll have to wait and see when I post it another day. 😉

So why aren’t I writing the post I wanted to write tonight? Well, honestly it is because WordPress’ site was down as you can see from the error page above and the “updated info” on the issue below.

Tonight, after work, I was all set to sit down at 5pm and blog before heading out to Lou Dawg”s – http://www.loudawgs.com/@LouDawgs on King St West for the #DawgsTO tweetup which was called for 7pm and I got the error message I screencapped for you to see. I waited and kept trying to load the page thinking, “This’ll be fixed quickly and I can get my blog post done”, but I was wrong.

When 6:45 rolled around and I still had no access to “Create New Post” option on WordPress.com, there wasn’t any new info on the Support page, and I was already going to be late to this tweetup (its 7:45 and I’m at St. Patrick Station) I knew I had to start heading down from “The Jewrisdiction” as I call it in real life and on Foursquare get to Wilson Station, and head downtown to King West.

As usual, I am giving every one of my readers the whole truth and nothing but the truth. Could I have written the post I wanted to earlier in the day? Sure, I suppose…but how many bosses do you know who’d take kindly to you working on your personal blog when you’re supposed to be working? And don’t you dare say you think “the Bobs” from Office Space would be cool with it because they were consultants hired by corporate, not technically Peter’s boss. Lumbergh was Peter’s boss! So, ha!

The WordPress Support Page, “They’re working on the issue” but I’d already waited more than an hour and couldn't wait any longer.

 

#SuperMoon Was A #SuperBust

March 20, 2011 Leave a comment

Last night I mentioned the supermoon and was all excited to see it in its amazing glory.

Maybe, it was the fact I was in Toronto and we are at a higher latitude than that amazing picture I posted from Washington, DC. Maybe I had to catch the Super Moon at ‘moon rise’ and not in the middle of the night.

I don’t know but what I do know is I wasn’t alone in being disappointed in the Super Moon. Other people in my Twitter stream were similarly unimpressed. Oh well, guess I will just have to wait until 2029.

 

Dear RIM: What Is Up With Your Photo File Structure On BlackBerry?

March 18, 2011 2 comments

My pictures from my BlackBerry in a folder on my Windows 7 PC. Notice how the dates of the pictures (based on the naming of the files) are completely out of order.

I am a BlackBerry user. I love my BlackBerry Torch which I won during TIFF from the good folks at RIM but one of the things that most annoys me about BlackBerry’s OS – and this has been every variation I have used of the OS, OS, 4.6, 5.0, and now BlackBerry 6 – is the way that the BlackBerry names and organizes the photos. It even affects the pictures once they’re on your computer! Check out the picture to the right and you will see what I mean on this. See how the dates of the pictures are completely out of order? It is because the BlackBerry names pictures based on some seemingly arbitrary picture number – also attaching the name of the city where it was taken in front of image number if a GPS lock was available when the picture was taken – BEFORE the date of the picture? This obviously isn’t such a huge problem on a full computer where it is easy to choose how you arrange your photos but on a BlackBerry itself it can be a huge problem when you aren’t in the “Pictures” app.

If you have ever tried to compose an email or blog post on your BlackBerry and then click on the “Attach A File” or “Attach Media” option you know what I’m talking about. If not check out the picture I have attached to the left. I was trying to write the blog post about my first caesar and I was doing it from my BlackBerry. While it is one hell of a device for actually typing out the text, having an unrivaled physical QWERTY keyboard for a cellular device, the media options are terrible. Essentially, the only way to add a picture to a blog post or email would be to go to the pictures app on your BlackBerry and select a picture then click the “Send to WordPress” or “Send via Email” option. So why don’t I do this? Well…what happens when you want to attach more than one picture to an email or blog post? You have to then use the photo browser to I pictured. Look how disorganized it is…the organization of the list makes no rational sense that I can fathom. starting from the top of that list (this wasn’t the very top just the part where I took the screen capture) we have a picture taken in Toronto in on January 30. 200; then comes a picture from February 3, 2011; a picture from February 20, 2011; 2 pictures from March 13, 2011; then finally the cut off one from February 24, 2011.

WHAT.

THE.

HECK?!?!?!?!

RIM, I do not and cannot understand how you set up this file system. This is something I really, really hope you fix soon. I don’t know how it has gone on this long and no one has said anything about it to you. I don’t know how no one in your company has noticed this yet. Every Blogger I have ever spoken to about it who uses a BlackBerry talks about how crappy the system is. The issue is such a huge FAIL for any device in the modern age it has to be taken care of immediately. There isn’t even a search option for adding media files on the BlackBerry you have to manually go through the entire list to find anything and attach it to a blog post – if there was I could at least forgive RIM the organization of the files.

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